Any information you provide Skateboardshowroom.com is treated as strictly confidential and will never be sold or exchanged to third parties. All online credit card orders go directly to our merchant account and no credit card numbers are kept on file with Skateboardshowroom.com

Our secure software (SSL) is the industry standard and among the best software available for secure e-commerce transactions. It will encrypt your credit card number so that your shopping experience will be safe. In the unlikely event of fraudulent use, you must notify your credit card provider in accordance with its reporting rules and procedures.

When you are shopping on the Internet, always make sure you are in a SSL Secure Area when transmitting confidential information. Use the information your browser can provide in determining the safety of your transactions. Browsers may display warnings when you are entering and exiting secure areas on a web site. These warnings exist only to inform you of the presence of a secure area. However, always protect your information usage on the Internet.

In no event shall Skateboardshowroom.com, employees or any of its affiliates be held liable for any direct, indirect, special punitive, incidental, exemplary or consequential damages, or any damages whatsoever, even if Skateboardshowroom.com has been previously advised of the possibility of such damages, whether in an action under contract, negligence, or any other theory, arising out of or in connection with the use, inability to use, or performance of the information, services, products, and materials available from this site.

These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or Incidental damages, the above limitations may not apply to you.

All orders and special offers are subject to availability. We reserve the right to refuse your orders if we feel you have been false in the information you have given to us. We also reserve the right to amend our terms and conditions at any time without prior notification.

Customer satisfaction is guaranteed. If you are not completely satisfied with your purchase within 30 days of delivery of your order, you may return any item in new condition for a refund.

If a skateboard has been ridden, we cannot accept it as a return. Color cannot be guaranteed on clothing. If clothing has been washed or worn, we cannot accept it as a return. Assembled skateboards cannot be returned, including decks that have had grip tape applied as these cannot be resold.

If for some reason you receive an incorrect product simply call our customer service toll free telephone number 866-876-2051 or email us at sales@skateboardshowroom.com to let us know. Proceed to ship the item back to us for exchange. We will ship your exchanged item and refund your postage for the return when we receive the returned item.